We accept payments through Paypal and Google Checkout. Both of these are very easy payment options and provide online safety and security. Please see more information about both of these payment options below.
* With Google Checkout, you can quickly and easily buy from GOTHOTROKS and many other stores across the web.
* If you've used Google Checkout before, all you need to do is provide your Checkout username and password to buy from us.
* If you're using Google Checkout for the first time, you only have to fill out a single page of information once to make your first purchase. After that, you just need to enter your Google Checkout login to make a purchase. There's no need to re-enter your purchase information or create multiple usernames and passwords each time you buy.
* When you buy with Google Checkout, you can track all your orders in one place and shop with confidence knowing that Google protects you from unauthorized purchases.
PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online.
PayPal has over 100 million member accounts in 190 countries and regions.
It's accepted by merchants everywhere, both on and off eBay.
PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.
Make purchases or send money with PayPal – it’s free
Shop and pay conveniently by saving your information with PayPal
We ship everything Priority Mail through the US Postal Service. Insurance will be included in your shipping price automatically so there will no worries if your item is damaged during shipping.
Return Policy
If you are not happy with your purchase there is a Fifteen (15) Day Money Back Guarantee. We must be contacted by E-Mail within five (5) days of you receiving your items to receive return authorization.
The item(s) must be received back to us within fifteen (15) days of your having received the item(s) according to the delivery confirmation receipt. Please email me to get approval before mailing back merchandise. No item(s) may be returned without prior approval.
* Custom and Special Orders are non-refundable.
All item(s) must be returned in new condition in the same shipping container in which you received your item(s) or an equivalent shipping container. Item(s) must be well padded and protected.
They must be shipped via a traceable deliver service such as USPS Delivery Confirmation. The item(s) must be insured or you waive all rights to the refund depending on the condition we receive the returned goods which we will determine at our sole discretion. Bead loss, tarnish, fading or other marring is not covered under the Guarantee. If there is a problem with the item damaged from shipment, we must be contacted within 24 hours of you receiving your shipment.
Failure to follow the above procedure will result in the package being returned to you as we received it and no refund or exchange will be given.
